Frequently Asked Questions

Everything you need to know about your Sistaco experience.

How long does shipping take within the USA?

Standard shipping typically takes 3-7 business days, while express options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are your products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All Sistaco products are 100% cruelty-free and vegan-friendly.

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay.

Can I change my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact our support team within one hour of purchase if you need to make any modifications.